Faq

Welcome to the Andaman Pass FAQ page! Here, we’ve compiled answers to some of the most common questions our travelers have. If you need further assistance, please don’t hesitate to contact our friendly support team.

Checking availability for your desired tour or day trip is easy with Andaman Pass. Simply visit the specific tour page on our website, select your preferred date, and the system will automatically display availability. If the tour is fully booked, we’ll provide alternative dates or similar tours that might interest you. For personalized assistance, you can also reach out to our customer service team.

While travel insurance is not mandatory to book a tour with Andaman Pass, we highly recommend it. Travel insurance provides protection against unexpected events such as trip cancellations, medical emergencies, or lost luggage. It’s a smart way to ensure peace of mind during your travels, especially when exploring adventurous destinations. We advise all travelers to check with their insurance provider for the best coverage options.

Absolutely! At Andaman Pass, we prioritize your security. Our website uses advanced encryption technology to protect your personal information and payment details. We partner with trusted payment processors to ensure that your credit card transactions are safe and secure. You can book with confidence, knowing that your data is protected by the highest standards of online security.

We understand that plans can change, and we’re here to help. To make changes to your booking, simply log into your Andaman Pass account, go to your booking history, and select the option to modify your booking. You can adjust dates, add or remove participants, or change your tour package, subject to availability and our booking policies. If you need further assistance, our customer service team is available to assist with any changes.

Yes, you can cancel your booking with Andaman Pass, but please be aware of our cancellation policy. Cancellation terms vary depending on the specific tour or activity booked, and details can be found on the tour page or in your booking confirmation email. Generally, cancellations made well in advance of the tour date may qualify for a full or partial refund, while last-minute cancellations may incur fees. If you need to cancel, you can do so through your Andaman Pass account or by contacting our customer support team.